Medical Tourism / How we work

How we work


  • Our facility supports suppliers  and patients by email.
  • Having received all the necessary information required in the questionnaire,  we provide the patient with all information needed in order to book a treatment at Retina Eye Hospital and Clinic within one working day.


After receiving and approving the final cost and all the terms of service the patient is required to pay a non-refundable deposit of 20% of the total amount, which can be done in two possible ways: 

  • If paid by credit card, within 24 hours using the link sent via email to the appropriate currency account (EUR, USD or GBP)
  • If paid by standard bank transfer, within 3-4 business days to the specified bank/currency account (EUR, USD or GBP)